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Réseau FADOQ est le plus important regroupement de personnes de 50 ans et plus de la province et la référence en matière de qualité de vie des aînés québécois. En savoir plus

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre langue et votre secteur.

It is the largest group of people aged 50 and over in the province and the benchmark for the quality of life of Quebec seniors. More info

To find out about products and offers in your area, please indicate your language and sector.

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre secteur.

To know the products and offers in your region, please indicate your sector.

Choisissez votre langue|Choose your language

Choisissez votre région|Choose your region

ou|or Trouver ma région par code postal|Find your region by postal code

Trouver ma région par code postal|Find your region by postal code

ou|or Choisissez votre région|Select your region in a list

Désolé, aucune région n'a été trouvée pour le code postal demandé. Veuillez essayer avec un autre code postal ou faire le choix de votre région manuellement.|Sorry, no region was found for the requested postal code. Please try with a different postal code or choose your region manually.

Close X

Réseau FADOQ est le plus important regroupement de personnes de 50 ans et plus de la province et la référence en matière de qualité de vie des aînés québécois. En savoir plus

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre langue et votre secteur.

It is the largest group of people aged 50 and over in the province and the benchmark for the quality of life of Quebec seniors. More info

To find out about products and offers in your area, please indicate your language and sector.

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre secteur.

To know the products and offers in your region, please indicate your sector.

Choisissez votre langue|Choose your language

Choisissez votre région|Choose your region

ou|or Trouver ma région par code postal|Find your region by postal code

Trouver ma région par code postal|Find your region by postal code

ou|or Choisissez votre région|Select your region in a list

Désolé, aucune région n'a été trouvée pour le code postal demandé. Veuillez essayer avec un autre code postal ou faire le choix de votre région manuellement.|Sorry, no region was found for the requested postal code. Please try with a different postal code or choose your region manually.

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COVID-19: Resources to support you

COVID-19 provincial hotline

If you are concerned about COVID-19 or have symptoms such as a cough or fever, you can call this toll-free number.

Phone: 1-877-644-4545


211

The 211 service provides information on and referrals to community, public, and parapublic services. It has been implemented in the Capitale Nationale and Chaudière-Appalaches regions, the Haute-Yamaska RCM, and the greater Montreal area.

The 211 service is currently helping crisis management teams in a number of cities provide information on COVID-19.

Phone: Call 211

211 Grand Montréal

211 Capitale Nationale and Chaudière-Appalaches


Tel-Aînés

Tel-Aînés offers various free and confidential assistance and referral services that help people aged 60 and up overcome isolation and express their emotions in different situations.

Phone: 514-353-2463 


Suicide prevention helpline

Call this number to talk to someone at a Quebec suicide prevention centre. Suicide prevention centres are made up of professionals, qualified workers, and volunteers trained to respond to all requests for help and answer questions.

Phone: 1-866-277-3553


Regroupement des Services d’Intervention de Crise du Québec

The group works to ensure that Quebec residents have access to quality crisis services in all regions. This resource is available 24/7 for people in distress.

List of crisis centres


L’Appui – Caregiver Support line

Professional consultation, information, and referral services tailored to the needs of those providing care to older adults. The help line is there to guide and support caregivers every step of the way and direct them to resources available in their community.

Phone: 1-855-852-7784

Caregiver Support service


Elder Mistreatment Helpline

The Elder Mistreatment Helpline is a provincial phone line designed to help seniors who are experiencing abuse, particularly within the health and social services network.

Phone: 1-888-489-2287

Elder Mistreatment Helpline


Fédération des centres d’assistance et d’accompagnement aux plaintes (FCAAP)

FCAAP represents all CAAPs (Centres d’assistance et d’accompagnement aux plaintes), which assist and support people who wish to file a complaint with a health and social services agency or institution. An assigned CAAP advisor supports people throughout the complaint process.

Phone: 418-527-9339 or 1-877-767-2227

Fédération des centres d’assistance et d’accompagnement aux plaintes


1 2 3 aîné legal information line

This line lets seniors talk to a lawyer free of charge and get answers on a variety of topics such as payment methods, online shopping, fraud, power of attorney, and financial abuse.

Phone: 514-598-0620, ext. 123 

Option consommateurs – volet aînés


Interligne

LGBTQ+ support service is available 24 hours a day, 7 days a week by phone, text message, or chat.

Phone: 1-888-505-1010

Interligne – Chat


Other important phone numbers

Temporary Aid for Workers Program (PATT): 1-800-863-6582

EI sickness benefits: 1-833-381-2725

Canada Revenue Agency: 1-800-267-6999 (GST credit and Canada child benefit)