Promoting inclusive public services in the digital age
The Protecteur du citoyen recently published a guide on best practices for promoting inclusive public services in the digital age.
It reminds the government that digital technology should remain a choice for citizens, not an obligation.
FADOQ fully supports this position and emphasizes the importance, as part of the digital transition, of preserving government services that are accessible, inclusive, and respectful of the public’s freedom of choice.
You can access the Protecteur du citoyen’s guide below.
Guide to best practices for inclusive public services in the digital age