Close X

Réseau FADOQ est le plus important regroupement de personnes de 50 ans et plus de la province et la référence en matière de qualité de vie des aînés québécois. En savoir plus

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre langue et votre secteur.

It is the largest group of people aged 50 and over in the province and the benchmark for the quality of life of Quebec seniors. More info

To find out about products and offers in your area, please indicate your language and sector.

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre secteur.

To know the products and offers in your region, please indicate your sector.

Choisissez votre langue|Choose your language

Choisissez votre région|Choose your region

ou|or Trouver ma région par code postal|Find your region by postal code

Trouver ma région par code postal|Find your region by postal code

ou|or Choisissez votre région|Select your region in a list

Désolé, aucune région n'a été trouvée pour le code postal demandé. Veuillez essayer avec un autre code postal ou faire le choix de votre région manuellement.|Sorry, no region was found for the requested postal code. Please try with a different postal code or choose your region manually.

Close X

Réseau FADOQ est le plus important regroupement de personnes de 50 ans et plus de la province et la référence en matière de qualité de vie des aînés québécois. En savoir plus

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre langue et votre secteur.

It is the largest group of people aged 50 and over in the province and the benchmark for the quality of life of Quebec seniors. More info

To find out about products and offers in your area, please indicate your language and sector.

Pour connaître les produits et les offres dans votre région, veuillez indiquer votre secteur.

To know the products and offers in your region, please indicate your sector.

Choisissez votre langue|Choose your language

Choisissez votre région|Choose your region

ou|or Trouver ma région par code postal|Find your region by postal code

Trouver ma région par code postal|Find your region by postal code

ou|or Choisissez votre région|Select your region in a list

Désolé, aucune région n'a été trouvée pour le code postal demandé. Veuillez essayer avec un autre code postal ou faire le choix de votre région manuellement.|Sorry, no region was found for the requested postal code. Please try with a different postal code or choose your region manually.

Did you know ?

The “grandparent” scam: Don’t fall for it!

In collaboration with Sûreté du Québec, Réseau FADOQ is warning seniors about various types of scams in Quebec.

The “grandparent” scam is back with a vengeance. Fraudsters try to get money from seniors by pretending to be a family member in need.

In another common scam, seniors receive a call from bogus financial institution representatives claiming their cards have been defrauded.

To nip these fraud attempts in the bud, be vigilant and know how to respond:

Are you being asked to confirm or provide your personal and banking information?

  • Do not give out any personal or banking information over the phone.
  • Hang up. Find the official phone number of the institution that contacted you, call it, and ask whether the request is valid.
  • Never call a phone number the caller gives you.

Does your call display show an “official phone number?”

  • NEVER assume that the phone number on your Caller ID is accurate.
  • Fraudsters use software or apps to fool their victims.

Are you being asked to put your cards and PINs in an envelope?

  • Refuse and hang up. Fraudsters may be insistent or use false threats to make you cooperate.
  • Keep in mind that no financial institution (or government agency) does this.

Is a so-called family member (e.g., grandson, niece) in distress (e.g., car accident, in police custody, in the hospital) on the line, claiming to be in urgent need of money?

  • Take a moment to stop and think. Don’t send money, give out your credit card number, or buy a prepaid card (e.g., iTunes card) at the caller’s request.
  • Check out the caller’s story and identity by calling your friends and family.
  • Fraudsters may also pose as a police officer or lawyer to make their story sound more credible.

Resources for reporting fraud or getting help

Sûreté du Québec

310-4141 or *4141 (for cell phones)
www.sq.gouv.qc.ca

Canadian Anti-Fraud Centre

1 888 495-8501
antifraudcentre-centreantifraude.ca

For more info

Senior-Aware is a program intended to raise awareness about fraud, mistreatment and bullying towards seniors. Since the onset of the program in 2010, more than 50,000 people have attended the information sessions. The distinctiveness of these sessions is their unique form of animation, which combines the knowledge of a professional and the experience of a facilitator aged 50 or more.

senioraware.ca