FADOQ keeps members up to date on everything that happens across the network. It also lets them know about the work it does to improve their quality of life, including briefs, advocacy, news, editorials, publications, and more.
As a FADOQ member*, you benefit from useful partnerships, nearly 1,000 discounts and privileges. You have access to multiple discounts and privileges in every region of Québec. Maximize your savings in every sphere of life! Use the FADOQ application to discover discounts wherever you are. *Only applies to members with a valid FADOQ card.
Individuals aged 50 and over who want active lifestyles, to meet other people and experience new things will undoubtedly find what they’re looking for in the FADOQ. He/it gets over 70,000 people to be physicaly active every week.
Last Updated: May 1st, 2025
Respecting your privacy is of the utmost importance to the Fédération de l’Âge d’Or du Québec (“FADOQ”), which operates this website. This policy concerns you. It explains how we collect, use, and disclose your personal information, your rights, and who to contact for any questions related to the protection of this information.
This policy applies to:
The website may contain links directing you to other websites or online platforms that are not under FADOQ’s responsibility. These external sites and platforms are not FADOQ service providers; links to them are provided to help you independently obtain more information on certain topics. By clicking on these links, you become subject to the policies and terms of these third parties. This policy does not apply to third-party websites or platforms that do not act on our behalf.
This term refers to any information that can identify you directly or indirectly. This includes your first and last name, age, postal address, email address, location, or IP address.
We collect the following personal information:
Identification Information
Biographical Information
Payment Information
Usage Information
Before using your information for purposes not described above, and unless permitted by law, we will request your consent.
You may express consent through a concrete action (e.g., by checking a box). Sometimes your consent may be inferred from your behavior. For example, if you choose to provide your personal information after having read this policy, we assume you consent to its use and disclosure as described.
In other situations—for example, if we want to use your information for purposes beyond what you could reasonably expect—we will ask for your explicit consent.
We collect your personal information when you:
When you provide us with personal information about another person, such as a spouse, you must first obtain their consent.
Cookies are pieces of data sent and stored on your device to identify it or your customer account. They allow us, for example, to operate our websites, improve security, fix bugs, perform usage analytics, and tailor content to your preferences and browsing habits.
More specifically, our websites may use the following technologies:
Essential These cookies are necessary for the proper operation of our site. They enable essential services and functions, such as service continuity and security. They cannot be disabled.
Advertising These cookies allow us and our partners to recommend more relevant products and services and display advertisements—including on other sites—that reflect your preferences and browsing habits. This is known as interest-based (targeted) advertising. Note that disabling them does not reduce the number of ads, only their relevance.
To modify your cookie preferences, click on the “Consent Choices” icon that appears in the banner on our website.
We may disclose your information to the following categories of third parties:
Category |
What they do for us |
|
Local Clubs and Regional Groups associated with your contact details |
Assist in managing your membership, renewals, and activity registrations. |
|
Payment service provider |
Process transactions to fulfill orders. |
|
IT service provider |
Manage FADOQ’s IT systems and infrastructure, securely host personal information. |
|
Communication service provider |
Manage communications with members, including newsletters or informational emails. |
|
Marketing service provider |
Help promote FADOQ and attract new members. With your consent, they may assist in building consumer profiles. |
|
Major Partner: Intact Insurance |
Use your name and contact details for solicitation and to send you information about their products and services by mail or phone. |
We keep your personal information only as long as necessary to fulfill the purposes described in this policy or for the retention periods required by applicable laws, including to comply with our legal obligations and perform our contracts with clients and partners.
We generally store your personal information in Quebec. However, we may sometimes disclose your information outside Quebec or your province of residence, including to the United States. In such cases, your information becomes subject to the laws of that jurisdiction. Before disclosing it, we take protective measures and enter into contracts requiring appropriate safeguards.
You may request to withdraw your consent to the use, disclosure, and retention of your personal information.
How we handle this depends on the situation:
In all cases, we may need to retain certain information to comply with legal obligations.
You may request access to your personal information and obtain a copy.
We have procedures to ensure the information we hold is accurate and up to date for the purposes for which it was collected. However, when changes are needed, we rely on you to notify us.
If information about you is inaccurate, incomplete, ambiguous, or collected/used/stored contrary to the law, you may request that it be corrected or deleted.
To exercise your rights, you may click the “Withdrawal Notice” link, write to our Privacy Officer at vieprivee@fadoq.ca, or call 1-800-544-9058. The withdrawal is recorded in your member file in our central database.
We may verify your identity to process your request. We also reserve the right to charge reasonable fees to cover transmission costs, but we will notify you in advance.
Personal information is stored in a secure environment. Anyone working for us must respect its confidentiality, and only employees, volunteers, consultants, and other personnel who need it for their duties can access it.
To protect your information, we use the following measures:
Category |
Measures |
| Technical |
|
| Physical |
|
| Organizational |
|
However, since no mechanism offers absolute security, some level of risk remains when personal information is transmitted over the Internet.
For any questions, comments, or complaints regarding this policy, you may contact our Privacy Officer:
Privacy Officer
FADOQ
7665, boulevard Lacordaire
Montréal (Québec) H1S 2A7
This privacy policy can be consulted at any time at:
www.fadoq.ca/politique-de-confidentialite
We may update it to comply with applicable laws or if our privacy practices evolve. In the event of significant changes, we will announce them via a notice on our website and by any appropriate means. If this policy changes, the updated version published online will apply to you.
