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Réseau FADOQ has contacted 100,000 members age 70 or older since the pandemic began, as part of its courtesy call campaign Prenons soin des autres.
The goal? To comfort them, see how they are doing, check if they are safe, and make sure they have access to resources to meet their essential needs, in particular to get the things they need. No financial information is ever requested during these calls, which will continue over the coming weeks.
“So far we’ve referred 500 people to resources to help them out. And some 6,000 members have asked us to call them back because they’ve had so few interactions during the lockdown,” said Réseau FADOQ General manager Danis Prud’homme.
Carried out by an army of volunteers and employees from across the network, the courtesy call campaign has allowed the largest seniors’ organization in the country to get a read on the needs and concerns of its members during this time of isolation.
This initiative is another tangible way Réseau FADOQ is working to curb the spread of COVID‑19 and keep its 535,000 members age 50 and over informed. Another effort is “Through the Window,” an initiative to help seniors overcome isolation during the pandemic. This project invites Quebecers to create comforting messages for seniors, who need love and support now more than ever.
In an expression of solidarity during this public health crisis, Réseau FADOQ recently made two $5,000 donations to the non-profits Les Petits Frères and Regroupement des popotes roulantes du Québec.
“Réseau FADOQ is doing its part by providing financial support to other organizations that also help seniors. Their work is vital in these uncertain times. They must be able to continue their outstanding efforts,” said Mr. Prud’homme.